Process
What exclusivity means when you sell a business
· Benedicta Capital
Exclusivity is the point in a sale when a buyer asks you to stop talking to anyone else. In return they spend money and weeks on diligence, financing, and the sale agreement. For an owner, it is a real concession: the business is effectively off the market for a defined period, and a large share of deals that reach this stage still do not complete. It is worth understanding before you sign, not after.
What exclusivity actually grants
A typical exclusivity clause, often inside heads of terms or a letter of intent, says that for a set number of days you will not solicit, encourage, or negotiate a sale with any other party. It is not a promise to sell, and it is not a promise to buy. Either side can still walk away if a binding agreement is never signed. What it does is concentrate the process on one buyer, usually the one who has put a credible price and structure in writing.
In UK and US owner-managed sales, exclusivity usually starts once principal terms are agreed: price, what is included, how working capital is treated, and the outline of any earn-out or seller support. Granting it earlier — on a conversation and a range — gives away leverage before you know the offer is real.
How long is reasonable
The period should match the work, not the buyer’s comfort. For an established SME with orderly records, something like thirty to sixty days is common, sometimes with a short extension if diligence is genuinely underway and both sides are still moving. An open-ended or ninety-day lock, with no obligation on the buyer to proceed at the price already discussed, is rarely in the seller’s interest. About half of processes that enter exclusivity do not complete. A long lock with a weak buyer is how owners lose a season and gain nothing.
- A clear end date, and what happens the morning after it.
- The price, structure, and key conditions the exclusivity is attached to — so it is not a blank cheque to re-trade.
- A practical diligence scope, so the period is used for confirmation rather than a fishing expedition.
- Your right to walk away if the buyer misses the timetable or changes the deal in a material way.
Confidentiality still comes first
Exclusivity and confidentiality travel together but are not identical. You can be under NDA with several parties before anyone has exclusivity. Once exclusive, the circle of people who know should stay small: your lawyer, accountant, and only the colleagues who must support diligence. Customer references and staff briefings belong later, when completion is far more certain.
If you are considering a confidential sale and a buyer has asked for exclusivity — or you want a calm view of whether the LOI in front of you is balanced — a short private conversation is enough. You do not need to announce a process or brief the shop floor to understand what you are signing.
